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The eternal question in every IT department.
“Did You Open the Ticket?” is the unofficial soundtrack of support teams and helpdesk warriors everywhere.
A perfect match for developers, sysadmins, and tech leads who know that if it’s not in the ticket, it doesn’t exist.
Wear it as a gentle reminder — process first, panic later.
Rock a classic sweatshirt silhouette with ribbed crew neck, long sleeve cuffs, and a flat hem. Layer it up or wear it on its own for a contemporary streetwear look. With the soft fleece inside and comfortable fit, it’s sure to become your favorite everyday sweater right away!
• 100% cotton face
• 65% cotton, 35% polyester
• Charcoal Heather is 55% cotton, 45% polyester
• Fabric weight: 8.5 oz/y² (288.2 g/m²)
• Tightly knit 3-end fleece
• Side-seamed construction
• Self-fabric patch on the back
• Double-needle stitched rib collar, cuffs, and hem
• Blank product sourced from Pakistan
Disclaimer: This sweatshirt runs small. For the perfect fit, we recommend ordering one size larger than your usual size.
• Traceability:
- Weaving—Pakistan
- Dyeing—Pakistan
- Manufacturing—Pakistan
• Contains 0% recycled polyester
• Contains 0% dangerous substances
Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the flammability, lead, cadmium, bisphenols and phthalates level requirements.
In compliance with the General Product Safety Regulation (GPSR), USE I.T LLC and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 9055, 1021 E Lincolnway, Cheyenne, WY, Laramie, EUA, 82001 or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

Did You Open the Ticket? - Unisex Premium Sweatshirt
$48.00
“Did You Open the Ticket?” is the unofficial soundtrack of support teams and helpdesk warriors everywhere.
A perfect match for developers, sysadmins, and tech leads who know that if it’s not in the ticket, it doesn’t exist.
Wear it as a gentle reminder — process first, panic later.
Rock a classic sweatshirt silhouette with ribbed crew neck, long sleeve cuffs, and a flat hem. Layer it up or wear it on its own for a contemporary streetwear look. With the soft fleece inside and comfortable fit, it’s sure to become your favorite everyday sweater right away!
• 100% cotton face
• 65% cotton, 35% polyester
• Charcoal Heather is 55% cotton, 45% polyester
• Fabric weight: 8.5 oz/y² (288.2 g/m²)
• Tightly knit 3-end fleece
• Side-seamed construction
• Self-fabric patch on the back
• Double-needle stitched rib collar, cuffs, and hem
• Blank product sourced from Pakistan
Disclaimer: This sweatshirt runs small. For the perfect fit, we recommend ordering one size larger than your usual size.
• Traceability:
- Weaving—Pakistan
- Dyeing—Pakistan
- Manufacturing—Pakistan
• Contains 0% recycled polyester
• Contains 0% dangerous substances
Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the flammability, lead, cadmium, bisphenols and phthalates level requirements.
In compliance with the General Product Safety Regulation (GPSR), USE I.T LLC and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 9055, 1021 E Lincolnway, Cheyenne, WY, Laramie, EUA, 82001 or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.
Size guide
BODY LENGTH (cm) | CHEST WIDTH (cm) | SLEEVE LENGTH (cm) | |
S | 68.6 | 50.8 | 59.7 |
M | 71.1 | 53.3 | 61 |
L | 73.7 | 58.4 | 61 |
XL | 76.2 | 63.5 | 61 |
2XL | 78.7 | 67.3 | 61 |
3XL | 81.3 | 71.1 | 61 |